Frequently Asked Questions

Before your first bite, here’s everything you need to know.

From ordering and delivery to custom boxes, storage, and allergy information, we’ve answered the most common questions about Biso’s Biscuits below.

  • You can order Biso’s Biscuits directly through our website. Choose your favourite flavour, select your box size, and place your order online.

    Biso’s Biscuits is based in Vaughan, Ontario and offers local cookie delivery across the Greater Toronto Area.

  • Our current flavours include Chocolate Chip Cookies, Nutella Cookies, Kinder Bueno Cookies, and Twix Cookies.

    We may also offer limited-time flavours and seasonal cookie drops, so check our Store page or follow us on Instagram for updates.

  • Yes. Biso’s Biscuits offers local cookie delivery across the Greater Toronto Area, including Vaughan, Toronto, and surrounding GTA communities.

    Delivery availability may vary depending on your location, timing, and order size.

  • Yes. Biso’s Biscuits makes small-batch, handcrafted cookies with a focus on quality, texture, and flavour.

    Each cookie is made with premium ingredients and baked to deliver the rich, gooey cookie experience we’re known for.

  • Yes. Every ingredient is chosen with flavour and texture in mind.

    Our cookies are made to feel rich, satisfying, and worth craving — crispy on the outside, gooey in the centre, and packed with flavour.

  • Yes. We offer bulk cookie orders for events, gifting, and special occasions.

    Biso’s Biscuits is a great fit for birthdays, office events, weddings, model home grand openings, corporate gifting, client appreciation, and private events.

    For larger orders, contact us in advance so we can confirm availability, timing, and any custom requests.

  • Yes. For bulk orders, events, gifts, or special requests, contact us and we’ll do our best to help.

    Customization may depend on the order size, timing, flavour availability, and the type of request.

  • At the moment, Biso’s Biscuits mainly serves Vaughan and areas of the Greater Toronto Area.

    For special requests outside the GTA, contact us and we’ll let you know if delivery is possible.

  • Biso’s Biscuits is based in Vaughan, Ontario, Canada.

    We do not have a storefront yet, but you can order online through our website for local delivery.

  • Yes. Our cookies are baked fresh before delivery so they arrive at their best.

    Every box is made with the goal of delivering cookies with crispy edges, gooey centres, and flavours worth craving.

  • Some of our cookies contain nuts or nut-based products, including flavours made with Nutella or Kinder Bueno.

    All cookies are made in the same kitchen, so we cannot guarantee a nut-free or allergen-free environment. If you have a severe allergy, we recommend avoiding our products for your safety.

  • Not at the moment.

    Our current cookies may contain dairy, gluten, eggs, nuts, and other common allergens. We are exploring more menu options for the future, so follow us for updates.

  • For best results, enjoy your cookies as fresh as possible.

    If you’re saving them for later, store them in an airtight container at room temperature. You can also warm them slightly before eating to bring back that soft, gooey centre.

  • We recommend placing your order as early as possible, especially for bulk orders, events, or weekend delivery.

    Because Biso’s Biscuits is a small-batch cookie business, availability may be limited during busy periods.